Camfront

Delete Your Account

This page explains how to delete your Camfront account, what is deleted, and how to request deletion if you cannot sign in. Camfront is operated by Camfront LLC.

Delete your account in the app

If you can sign in, you can delete your account in the app:

  1. Open Camfront and sign in.
  2. Go to the Account tab.
  3. In your account card, tap Delete account.
  4. Confirm by tapping Delete my account.

Your account is deleted right away and you are signed out. Deletion is permanent and cannot be undone.

What is deleted

When you delete your Camfront account, your account information and associated content are permanently deleted from our active application database and storage systems, including:

Your trail-camera photographs are deleted from our storage, not merely removed from your account.

Subscriptions and Billing. If you have a Sanctuary subscription purchased through our website, that subscription is canceled when your account is deleted, preventing future renewal charges. If you request a refund within seven (7) days of your first subscription payment, that payment is refundable under our Terms of Service. Refund requests should be sent to support@usecamfront.com.

If you purchased a subscription through the Apple App Store or Google Play, deleting your Camfront account does not cancel that subscription. You must cancel it separately through the applicable store to avoid future charges:

Third-Party Processing. When you request a Hunt Read, our AI provider, xAI, processes relevant stand, hunt log, weather, and sighting information to generate your forecast. If you use Story Log, the story text you enter is transmitted to xAI to draft your hunt log entry; you review and confirm the draft before anything is saved. Trail-camera photographs are not transmitted to xAI. Our weather provider receives location coordinates to provide forecasts.

According to xAI's published API practices, encrypted API requests and responses may be retained for up to 30 days for auditing and abuse-prevention purposes. This retention is managed independently by xAI and is not affected by deletion of your Camfront account.

Limited Retention Exceptions. Certain information may be retained where necessary for legal, tax, accounting, fraud-prevention, security, or dispute-resolution purposes. Payment processors and other service providers may independently retain records under their own policies and applicable legal obligations.

Camfront's primary application database does not maintain separate project backup archives or point-in-time recovery copies. Deleting your account removes your associated content from Camfront's active application database and photo storage, subject to the limited exceptions described above.

If you can't sign in

If you cannot access your Camfront account, you may request account and associated data deletion by emailing support@usecamfront.com with the subject line "Account Deletion Request."

Please send your request from the email address associated with your account whenever possible so we can verify your identity. If additional verification is necessary, we may contact you for information reasonably needed to confirm account ownership.

We will verify your identity and process your deletion request within 30 days of receiving it. Your account and associated personal information will be deleted from our active application systems, subject to the limited retention exceptions described above and applicable law.

Deleting your account through this process does not automatically cancel subscriptions purchased through Apple or Google. Those subscriptions must be canceled separately through the applicable store.